FREQUENTLY ASKED QUESTIONS
IMPORTANT! - VAT, Taxes & Customs Duties For Non EU Customers
If you are a Non EU customer, the please note that all prices listed on the website are shown excluding VAT. Depending on your country of residence, your order may be subject to additional import VAT, customs duties, or handling fees when it arrives in your country.
These charges are determined by your local customs authority and are the responsibility of the customer. We strongly recommend checking your local customs regulations and import tax rules before placing an order.
Unfortunately, we cannot be held responsible for any additional charges that may be applied by your local customs office.
Are BAC 3D parts strong enough for stunt riding and crashes?
Yes! All our parts are tested under real stunt conditions. They're designed to absorb impact and protect key components like axles, bars, and exhausts during drops and slides.
What material are your parts made from?
We use industrial-grade composites for maximum durability and impact resistance.
Are the parts 3D printed?
Yes, but we donβt use hobby-grade printers. Our parts are made with professional FDM machines and engineering-grade materials built for performance.
Will your parts fit my bike?
We offer fitment for a wide range of Supermoto and dirt bike models. If you're unsure, check our product catalogue here on the site, if you do not find them, grab a set of universal axle sliders from our shop.
Can I use your axle sliders with OEM axles?
Our sliders are designed to be used with the OEM axles for all bikes, plug and play fitment. Drill up your axle nuts, and you will have a plug and play tool-less set of sliders.
How long does shipping take?
We ship within 1β3 business days. EU delivery typically takes 2β5 days. International delivery times vary by country.
Do you offer international shipping?
Yes, we ship worldwide! EU orders are IOSS-covered, meaning no surprise VAT at delivery.
Do I have to pay customs or tax when ordering from Norway?
No, you wonβt be charged extra on delivery. BAC 3D is registered under the VOEC (VAT On E-Commerce) scheme for Norway, so VAT is collected at checkout and there are no surprise fees when your order arrives.
Can I return or exchange a part?
If the item arrives damaged or incorrect, contact us within 14 days. We'll resolve it quickly.
Do I need tools to install your axle sliders?
No tools required! Drill your axle nuts, and your BAC 3D sliders are designed for quick and easy installation without tools.
Do the parts wear out or need replacing?
Only if heavily damaged in a crash. You can order single replacement sliders without buying a full kit again.
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